When it really matters
Service from Heinzinger
Our comprehensive service begins long before you actually buy our products.
Contact: service@heinzinger.de
Downloads
Here you will find data sheets, manuals, interface assignments and accessory descriptions for our current standard power supplies.
Please be aware that we are unable to offer any guarantee for the compatibility of your supply type with the documents available below.
Given the large number of customer-specific power supplies in operation, these standard documents may not describe all of the functions, or the operation of your power supplies may differ from the description. Technical descriptions or circuit diagrams are essentially available for all Heinzinger power supplies. You can of course request these from us by specifying the serial / factory number of your supply.
Simply use the contact form or give us a call. Please tell us the exact type designation of the power supplies and the full serial or factory number (you can find this information on the type plate).
-
Available documents
-
Glossar
-
-
Data sheets
-
EVO
High Voltage -
PNC
High Voltage -
PNChp
High Voltage -
PNC3p
High Voltage -
Optionen
-
LNC
High Voltage -
NCE
High Voltage -
LNCE
High Voltage -
PCU
Laboratory & Magnet power -
PTN
Laboratory & Magnet power -
PTNhp
Laboratory & Magnet power -
MPS
Magnet power -
HVC
HV Accessories -
HVS & HVB
HV Accessories -
GEN
-
GEN Distribution Line
-
Equipment documentation
We always supply every power supply unit with an extensive manual / documentation. In addition to safety and operating instructions, this also contains information on how power units work and how they are used. A summary circuit diagram is also included with the documents that you receive with your new unit.
Documentation for all unit types can be found on our download page or on the relevant product page for direct downloading.
For special customer-specific or older power supply units, you can order the equipment documentation. Simply use the contact form or give us a call. Please tell us the exact type designation of the power unit and the full serial or factory number (you can find this information on the type plate).
Services
We offer extensive after-sales and support services for our products. To
ensure the high quality and precision of Heinzinger power units, our
service center in Rosenheim is extensively fitted out with
high-precision, specialist equipment.
Let us impress you with our service, either at your premises or here at ours.
Competences
-
In-house high-voltage laboratory up to 400kV
An in-house high-voltage laboratory up to 400kV including high-voltage resistors and capacitors for comprehensive high-voltage load simulations. Our HV laboratory is completely shielded, making it also perfectly suitable for sensitive measurements and EMC determinations.
-
High-current and high-voltage resistors
High-current and high-voltage resistors, but also various magnets in our test facilities allow a wide variety of types of loads being simulated even in the high-current range.
-
Mains supply with our own transformer feeding
High-current and high-voltage resistors, but also various magnets in our test facilities allow a wide variety of types of loads being simulated even in the high-current range.
-
EMC measuring chamber
High-current and high-voltage resistors, but also various magnets in our test facilities allow a wide variety of types of loads being simulated even in the high-current range.
Our products are certified
We are ISO9001 certified
Customer service & maintenance
Our extensive array of measuring and testing equipment, coupled with our
many years of experience in the high voltage and high current sector,
allows even the most varied solutions to be implemented quickly.
This is our promise: Even after your purchase, we are by your side for decades with an extensive package of services and we ensure the very highest quality.
Service for technical emergencies
-
Calibration by the manufacture
The calibration by the manufacturer, retraceable to the PTB testing standard according to ISO 9001 provides an additional opportunity to ensure reproducibility.
-
On-site service
-
Maintenance/service contract
We are delighted to offer you a maintenance and/or service contract for Heinzinger power units that are used in sensitive environments. After all, service needs to be planned in order to be able to offer predictive advice and to spare the customer's resources.
Our service engineers will regularly check your equipment, carry
out recalibrations and replace any wear parts where necessary.Our customized service concept increases the availability of your technology considerably.
With regular maintenance and the use of suitable calibration methods by our service experts, the performance of your power supply units can be permanently maintained at a high level.
Training courses
The training and instruction of your employees in how to handle our power supply units represents an essential element of the predictive and plannable service concept from Heinzinger. This approach is designed to develop
the user's expertise. In other words, in order to achieve the smallest possible downtimes, employees are comprehensively trained early on in the operation, maintenance and repair of the units and systems. Our
level 1-3 training courses and train-the-trainer concepts are immensely popular.
Get in touch with us for a personal meeting
